Frequently asked questions
FAQ and practical information about your stay at our Hotel. Reservation and general conditions. Deposit and payment. Check in and check out. Some hints to make your stay even more pleasant.
How do I see how much it will cost?
Select one of our rooms. Check carefully all information related to it. Select your dates. The system will automatically come up with the best rates. Rates may vary according to the period of the year and length of stay. Calculate the total amount of your stay. From that point you will be able to continue and make a reservation request.
How can I make a reservation?
On the home page of our reservation system, kindly select the room you wish to book. Check the availability for the desired period. Our calendars are up to date and reliable. When we confirm a booking, the calendars are updated automatically. If available, select the requested dates. Follow the steps online and make a reservation request. We will come back to you very shortly with a confirmation proposal. To confirm your stay you will need to pay a deposit according to the general conditions (see the Genral Conditions page). Please note that other booking options might exist for dates shown as available. Booking options have no special priority. Options need to be followed by the payment of the deposit to be confirmed. Only the first paid will be confirmed. The other existing options will then be automatically cancelled.
The system is rejecting my dates although the calendar shows the room is available
A minimum stay may apply for the dates you are trying to select.
Check in and check out
Please note that our rooms are available earliest at 4:00 pm on the day of arrival and should be left at 11:00 am latest on the departure date. Check in time is between 4:00 and 8:00 pm, unless otherwise agreed.
Please call us on the phone the day of your arrival to tell us your intended arrival time. This allow us to offer you the best greeting.